In line with our company values, all our staff are committed to providing our members with a complete and honest disclosure of our product features, pricing and contract terms. All our business practices are conducted in full compliance with the Telecommunications Consumer Protection (TCP) Code.

Below are the customer policies for Cloud Telecom Australia Pty Ltd (“The Company”), 150 Gladstone Street, South Melbourne VIC 3205. Ph: 1800 358 339.

National Relay & Interpreting Service

If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.