You will need to have the correct modem configuration to connect to a Cloud Telecom ADSL service.
Your Username & Password will usually be in the below format:
Username: (phone number that your service is connected to)@telcodsl1.com.au
For example- firstname.lastname@example.org
Password: (phone number that your service is connected to)
For example- 0395254321
If you are unsure what line your ADSL is connected to or you wish to confirm your username and password then give us a call on 1800 FLUFFY (1800 358 339)